At the end of the program, the learner will be able to

• Perform the activities of organizing the table and chair for the service
• Assist the Supervisor in food and beverage service
• Explain the procedure to remove dishware and tableware from the table
• Employ appropriate practices to communicate effectively with guests, colleagues, and superiors to achieve a smooth workflow
• Apply gender and age-sensitive service practices
• Describe the protocols related to confidentiality of the organizational information and guests’ privacy
• Apply health, hygiene, and safety practices at the workplace